Videri Services Production - Some users may have issues logging into their accounts at this time. – Incident details

All systems operational

Some users may have issues logging into their accounts at this time.

Resolved
Partial outage 30 %
Started 9 months agoLasted 31 minutes

Affected

VLE 3 Backend

Partial outage from 4:15 PM to 4:46 PM, Degraded performance from 4:15 PM to 4:46 PM

OpsPortal (3.0)

Degraded performance from 4:15 PM to 4:46 PM

Authentication/Login

Partial outage from 4:15 PM to 4:46 PM

Applications

Operational from 4:15 PM to 4:46 PM

Automated Canvas software updates

Operational from 4:15 PM to 4:46 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    We’ve noticed an issue that is preventing some users from logging in to their accounts. We apologize for the inconvenience and are investigating. We’ll provide an update as soon as we learn more.