Videri Services Production - Notice history

All systems operational

100% - uptime

OpsPortal (3.0) - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Mobile - Videri App. (3.0) - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Authentication/Login - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Provisioning - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Canvas communication - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Devices/Canvases playing content - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Ingestion - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025
100% - uptime

Canvas Software - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Automated Canvas software updates - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Canvas Firmware - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025
100% - uptime

OpsPortal (2.0) - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 99.97%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Mobile Videri Classic (2.0) - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Authentication/Login - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2024
Jan 2025
Feb 2025

Provisioning - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2024
Jan 2025
Feb 2025

Canvas communication - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Next page

Dec 2024
Jan 2025
Feb 2025

Devices/Canvases playing content - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Notice history

Feb 2025

NOTICE: Maintenance planned on VLE2 production service
  • Completed
    February 27, 2025 at 4:00 AM
    Completed
    February 27, 2025 at 4:00 AM
    Maintenance has completed successfully
  • In progress
    February 27, 2025 at 3:00 AM
    In progress
    February 27, 2025 at 3:00 AM
    Maintenance is now in progress
  • Planned
    February 27, 2025 at 3:00 AM
    Planned
    February 27, 2025 at 3:00 AM

    Dear Valued Customer,

    We will be performing server maintenance on Wednesday, February 26, 2025, from 22:00 - 23:00 EST. During this time, you will be unable to access the Videri Ops Portal or our mobile apps. Canvases will continue to function and display content as intended.

    We will notify you as soon as maintenance is completed.

    We apologize for any inconvenience this might cause. If you have any questions at all, please don’t hesitate to reach out to us at support@videri.com.

    Thank you for your patience and understanding during this time.

    Best regards,

    Videri Product Support

NOTICE: Maintenance planned on VLE 3 production services
  • Completed
    February 26, 2025 at 7:30 AM
    Completed
    February 26, 2025 at 7:30 AM
    Maintenance has completed successfully
  • In progress
    February 26, 2025 at 7:00 AM
    In progress
    February 26, 2025 at 7:00 AM
    Maintenance is now in progress
  • Planned
    February 26, 2025 at 7:00 AM
    Planned
    February 26, 2025 at 7:00 AM

    Dear Valued Customer,

    On Wed, Feb 26 2025, Videri services will be undergoing scheduled maintenance, starting 2:00 AM EST. We are scheduling the maintenance window for 30 minutes, but anticipate Videri Applications to be unavailable for only a few minutes.

    Canvases will not be affected and will continue to display scheduled content as intended.

    We will notify you as soon as the maintenance is completed. If you have any questions at all, please don’t hesitate to reach out to us.

    Thank you for your patience and understanding during this time.

NOTICE: Maintenance planned on VLE production services
  • Completed
    February 24, 2025 at 7:00 AM
    Completed
    February 24, 2025 at 7:00 AM
    Maintenance has completed successfully
  • In progress
    February 24, 2025 at 6:00 AM
    In progress
    February 24, 2025 at 6:00 AM
    Maintenance is now in progress
  • Planned
    February 24, 2025 at 6:00 AM
    Planned
    February 24, 2025 at 6:00 AM

    Dear Valued Customer,

    We will be performing server maintenance on Monday, Feb 24 starting 01:00 AM EST. We are scheduling the maintenance window for 60 minutes, However, rest assured that the canvas will continue to function as expected during this maintenance.

    During this time, you will be able to access the Videri Ops Portal and our mobile apps, but the Ingestion service will not be available.

    We will notify you as soon as maintenance is completed.

    We apologize for any inconvenience this might cause. If you have any questions at all, please don’t hesitate to reach out to us at support@videri.com.

    Thank you for your patience and understanding during this time.

    Best regards,

    Videri Product Support.

NOTICE: Maintenance planned on VLE3 production services
  • Completed
    February 12, 2025 at 6:45 AM
    Completed
    February 12, 2025 at 6:45 AM
    Maintenance has completed successfully
  • In progress
    February 12, 2025 at 6:00 AM
    In progress
    February 12, 2025 at 6:00 AM
    Maintenance is now in progress
  • Planned
    February 12, 2025 at 6:00 AM
    Planned
    February 12, 2025 at 6:00 AM

    Dear Valued Customer,

    We will be performing server maintenance on Wednesday, February 12, 2025, from 1:00 - 1:45 EST. During this time, you will be unable to access the Videri Ops Portal or our mobile apps. Canvases will continue to function and display content as intended.

    We will notify you as soon as maintenance is completed.

    We apologize for any inconvenience this might cause. If you have any questions at all, please don’t hesitate to reach out to us at support@videri.com.

    Thank you for your patience and understanding during this time.

    Best regards,

    Videri Product Support

NOTICE: Maintenance planned on VLE production services
  • Completed
    February 05, 2025 at 4:00 AM
    Completed
    February 05, 2025 at 4:00 AM
    Maintenance has completed successfully
  • In progress
    February 05, 2025 at 3:00 AM
    In progress
    February 05, 2025 at 3:00 AM
    Maintenance is now in progress
  • Planned
    February 05, 2025 at 3:00 AM
    Planned
    February 05, 2025 at 3:00 AM

    On February 4, 2025, Videri services will be undergoing scheduled maintenance, starting 22:00 EST. We are scheduling the maintenance window for 60 minutes, but anticipate Videri Applications to be unavailable for only a 10–15 minutes.

    Canvases will not be affected and will continue to display scheduled content as intended.

    We will notify you as soon as the maintenance is completed. If you have any questions at all, please don’t hesitate to reach out to us.

    Thank you for your patience and understanding during this time.

    Best regards,

    Videri Product Support

Jan 2025

Users may be unable to schedule content at this time.
  • Resolved
    Resolved

    Our development team has resolved the issue affecting the scheduling service. Users should now be able to deliver the content to the canvases as intended. Thank you for your patience in this matter.

  • Investigating
    Investigating

    We’ve noticed an issue that is preventing some users from scheduling content. We apologize for the inconvenience and are investigating. We’ll provide an update as soon as we learn more.

Scheduled maintenance planned on VLE production services
  • Completed
    January 08, 2025 at 6:30 AM
    Completed
    January 08, 2025 at 6:30 AM
    Maintenance has completed successfully
  • In progress
    January 08, 2025 at 6:00 AM
    In progress
    January 08, 2025 at 6:00 AM
    Maintenance is now in progress
  • Planned
    January 08, 2025 at 6:00 AM
    Planned
    January 08, 2025 at 6:00 AM

    On 08-Jan-2025, Videri services will be undergoing scheduled maintenance, starting 1:00 AM US-EST. We are scheduling the maintenance window for 30 minutes, but anticipate Videri Applications to be unavailable for only a few minutes.

    Canvases will not be affected and will continue to display scheduled content as intended.

    We will notify you as soon as the maintenance is completed. If you have any questions at all, please don’t hesitate to reach out to us.

    Thank you for your patience and understanding during this time.

Dec 2024

No notices reported this month

Dec 2024 to Feb 2025

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