Videri Services Production - Notice history

All systems operational

100% - uptime

OpsPortal (3.0) - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Mobile - Videri App. (3.0) - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Authentication/Login - Operational

100% - uptime
Nov 2025 · 99.91%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Provisioning - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Canvas communication - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Devices/Canvases playing content - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Ingestion - Operational

100% - uptime
Nov 2025 · 99.94%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026
100% - uptime

Canvas Software - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Automated Canvas software updates - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Canvas Firmware - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026
100% - uptime

OpsPortal (2.0) - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Mobile Videri Classic (2.0) - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Authentication/Login - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Next page

Nov 2025
Dec 2025
Jan 2026

Provisioning - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Next page

Nov 2025
Dec 2025
Jan 2026

Canvas communication - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Next page

Nov 2025
Dec 2025
Jan 2026

Devices/Canvases playing content - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Notice history

Jan 2026

No notices reported this month

Dec 2025

No notices reported this month

Nov 2025

Scheduled maintenance planned on VLE2 production services
  • Completed
    November 26, 2025 at 4:48 AM
    Completed
    November 26, 2025 at 4:48 AM
    Maintenance has completed successfully.
  • In progress
    November 26, 2025 at 3:00 AM
    In progress
    November 26, 2025 at 3:00 AM
    Maintenance is now in progress
  • Planned
    November 26, 2025 at 3:00 AM
    Planned
    November 26, 2025 at 3:00 AM

    On Tuesday, 25 November  2025, Videri services will be undergoing scheduled maintenance, starting Time: 22:00 Eastern Time. We are scheduling the maintenance window for Duration: ~3 hours, but anticipate Videri Applications to be unavailable for only a few minutes.

    Canvases will not be affected and will continue to display scheduled content as intended.

    We will notify you as soon as the maintenance is completed. If you have any questions at all, please don’t hesitate to reach out to us.

    Thank you for your patience and understanding during this time.

Some users may experience issues using the VLE3 portal
  • Resolved
    Resolved

    This incident has been resolved.

    We apologize for any inconvenience this might cause. If you have any questions at all, please don’t hesitate to reach out to us at support@videri.com.

    Thank you for your patience and understanding during this time.

  • Investigating
    Investigating

    We’ve noticed an issue that is preventing some users from performing actions in the portal. We apologize for the inconvenience and are investigating. We’ll provide an update as soon as we learn more.

Some users may have issues logging into their accounts at this time.
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We’ve noticed an issue that is preventing some users from logging in to their accounts. We apologize for the inconvenience and are investigating. We’ll provide an update as soon as we learn more.

Nov 2025 to Jan 2026

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