Videri Services Production - Notice history

All systems operational

100% - uptime

OpsPortal (3.0) - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 99.97%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Mobile - Videri App. (3.0) - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 99.97%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Authentication/Login - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 99.97%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Provisioning - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 99.97%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Canvas communication - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Devices/Canvases playing content - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Ingestion - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 99.99%May · 100.0%

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Mar 2025
Apr 2025
May 2025
100% - uptime

Canvas Software - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Automated Canvas software updates - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Canvas Firmware - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025
100% - uptime

OpsPortal (2.0) - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Mobile Videri Classic (2.0) - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Authentication/Login - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Next page

Mar 2025
Apr 2025
May 2025

Provisioning - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Next page

Mar 2025
Apr 2025
May 2025

Canvas communication - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Next page

Mar 2025
Apr 2025
May 2025

Devices/Canvases playing content - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Notice history

May 2025

Users may have issues logging into their accounts at this time.
  • Resolved
    Resolved

    We have addressed an issue preventing some users from logging in the Videri Portal. All users should now be able to resume the use of the VLE services without interruptions.

    We apologize for any inconvenience this might cause. If you have any questions at all, please don’t hesitate to reach out to us at support@videri.com.

    Thank you for your patience and understanding during this time.

  • Monitoring
    Monitoring

    We’ve noticed an issue that is preventing some users from logging in to their accounts. We apologize for the inconvenience and are investigating. We’ll provide an update as soon as we learn more.

Apr 2025

Users may have issues logging into their accounts at this time.
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We’ve noticed an issue that is preventing some users from logging in to their accounts. We apologize for the inconvenience and are investigating. We’ll provide an update as soon as we learn more.

NOTICE: Maintenance planned on VLE 2 production services
  • Completed
    April 09, 2025 at 3:08 AM
    Completed
    April 09, 2025 at 3:08 AM

    We have completed the scheduled maintenance successfully and all our services are back to normalcy.

  • In progress
    April 09, 2025 at 2:00 AM
    In progress
    April 09, 2025 at 2:00 AM
    Maintenance is now in progress
  • Planned
    April 09, 2025 at 2:00 AM
    Planned
    April 09, 2025 at 2:00 AM

    Dear Valued Customer,

    We will be performing server maintenance, Tuesday, April 8, 2025, from 10 PM EST. During this time, the Videri Portal will not be accessible. Canvases will not be affected and will continue to display scheduled content as intended.

    We will notify you as soon as the maintenance is completed. If you have any questions at all, please don’t hesitate to reach out to us.

    Thank you for your patience and understanding during this time.

    Best regards,

    Videri Product Support

Mar 2025

No notices reported this month

Mar 2025 to May 2025

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