Videri Services Production - Notice history

All systems operational

100% - uptime

OpsPortal (3.0) - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

Mobile - Videri App. (3.0) - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

Authentication/Login - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

Provisioning - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

Canvas communication - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

Devices/Canvases playing content - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

Ingestion - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025
100% - uptime

Canvas Software - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

Automated Canvas software updates - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

Canvas Firmware - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025
100% - uptime

OpsPortal (2.0) - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

Mobile Videri Classic (2.0) - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

Authentication/Login - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

Provisioning - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

Canvas communication - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

Devices/Canvases playing content - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

Notice history

Oct 2025

Degraded performance with Videri Production Services
  • Resolved
    Resolved

    We're now seeing service functionality restored across the Videri Portal. Our engineering teams will continue to monitor the platform to ensure reliability. You can expect to use the Portal with complete functionality. As always, we're available at support@videri.com for any questions.

  • Update
    Update

    Services are recovering, video ingestion service is still affected.

  • Monitoring
    Monitoring

    We are currently experiencing degraded performance across parts of our platform due to an ongoing outage affecting one of our core infrastructure providers. As a result, you may notice delays or intermittent errors when accessing certain services or features. Our engineering team is actively monitoring our infrastructure, provider's recovery efforts and working to mitigate the impact on our systems. We will continue to provide updates as our provider progresses toward full service restoration. Thank you for your patience and understanding.

Aug 2025

No notices reported this month

Aug 2025 to Oct 2025

Next