Videri Services Production - Notice history

All systems operational

100.0% uptime

OpsPortal (3.0) - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
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Mobile - Videri App. (3.0) - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
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Authentication/Login - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
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Provisioning - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
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Canvas communication - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
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Devices/Canvases playing content - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
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Ingestion - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
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100.0% uptime

Canvas Software - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Automated Canvas software updates - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Canvas Firmware - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025
100.0% uptime

OpsPortal (2.0) - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Mobile Videri Classic (2.0) - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Authentication/Login - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Provisioning - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Canvas communication - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Devices/Canvases playing content - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Notice history

View current status

Jul 2025

JUL30
NOTICE: Maintenance planned on VLE2 production services
CompletedMaintenance3 hours
  • Completed
    July 30, 2025 at 5:00 AMUTC
    Completed
    July 30, 2025 at 5:00 AMUTC
    Maintenance has completed successfully
  • In progress
    July 30, 2025 at 2:00 AMUTC
    In progress
    July 30, 2025 at 2:00 AMUTC
    Maintenance is now in progress
  • Planned
    July 30, 2025 at 2:00 AMUTC
    Planned
    July 30, 2025 at 2:00 AMUTC

    IMPORTANT: We will be releasing several updates to our server on:

    Tuesday, 29 July 2025
    Time: 22:00 Eastern Time
    Duration: ~3 hours.

    During this time, you may experience partial service degradation when logging in to the Videri web and mobile apps. Canvases will not be affected by this maintenance and will continue displaying their scheduled content.

Jun 2025

No notices reported this month

May 2025

Users may have issues logging into their accounts at this time.
Resolved1 hour 57 minutes
  • Resolved
    UTC
    Resolved

    We have addressed an issue preventing some users from logging in the Videri Portal. All users should now be able to resume the use of the VLE services without interruptions.

    We apologize for any inconvenience this might cause. If you have any questions at all, please don’t hesitate to reach out to us at support@videri.com.

    Thank you for your patience and understanding during this time.

  • Monitoring
    UTC
    Monitoring

    We’ve noticed an issue that is preventing some users from logging in to their accounts. We apologize for the inconvenience and are investigating. We’ll provide an update as soon as we learn more.

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