Videri Services Production - Notice history

All systems operational

99.99% uptime

OpsPortal (3.0) - Operational

99.99% uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 99.97%

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Feb 2025
Mar 2025
Apr 2025

Mobile - Videri App. (3.0) - Operational

99.99% uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 99.97%

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Feb 2025
Mar 2025
Apr 2025

Authentication/Login - Operational

99.99% uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 99.97%

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Feb 2025
Mar 2025
Apr 2025

Provisioning - Operational

99.99% uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 99.97%

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Feb 2025
Mar 2025
Apr 2025

Canvas communication - Operational

100.0% uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Devices/Canvases playing content - Operational

100.0% uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Ingestion - Operational

100.0% uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 99.99%

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Feb 2025
Mar 2025
Apr 2025
100.0% uptime

Canvas Software - Operational

100.0% uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Automated Canvas software updates - Operational

100.0% uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Canvas Firmware - Operational

100.0% uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025
100.0% uptime

OpsPortal (2.0) - Operational

100.0% uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Mobile Videri Classic (2.0) - Operational

100.0% uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Authentication/Login - Operational

100.0% uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Next page

Feb 2025
Mar 2025
Apr 2025

Provisioning - Operational

100.0% uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Next page

Feb 2025
Mar 2025
Apr 2025

Canvas communication - Operational

100.0% uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Devices/Canvases playing content - Operational

100.0% uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Notice history

View current status

Apr 2025

Users may have issues logging into their accounts at this time.
Resolved12 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    We’ve noticed an issue that is preventing some users from logging in to their accounts. We apologize for the inconvenience and are investigating. We’ll provide an update as soon as we learn more.

APR9
NOTICE: Maintenance planned on VLE 2 production services
CompletedMaintenance1 hour 8 minutes
  • Completed
    April 09, 2025 at 3:08 AMUTC
    Completed
    April 09, 2025 at 3:08 AMUTC

    We have completed the scheduled maintenance successfully and all our services are back to normalcy.

  • In progress
    April 09, 2025 at 2:00 AMUTC
    In progress
    April 09, 2025 at 2:00 AMUTC
    Maintenance is now in progress
  • Planned
    April 09, 2025 at 2:00 AMUTC
    Planned
    April 09, 2025 at 2:00 AMUTC

    Dear Valued Customer,

    We will be performing server maintenance, Tuesday, April 8, 2025, from 10 PM EST. During this time, the Videri Portal will not be accessible. Canvases will not be affected and will continue to display scheduled content as intended.

    We will notify you as soon as the maintenance is completed. If you have any questions at all, please don’t hesitate to reach out to us.

    Thank you for your patience and understanding during this time.

    Best regards,

    Videri Product Support

Mar 2025

No notices reported this month

Feb 2025

FEB27
NOTICE: Maintenance planned on VLE2 production service
CompletedMaintenance1 hour
  • Completed
    February 27, 2025 at 4:00 AMUTC
    Completed
    February 27, 2025 at 4:00 AMUTC
    Maintenance has completed successfully
  • In progress
    February 27, 2025 at 3:00 AMUTC
    In progress
    February 27, 2025 at 3:00 AMUTC
    Maintenance is now in progress
  • Planned
    February 27, 2025 at 3:00 AMUTC
    Planned
    February 27, 2025 at 3:00 AMUTC

    Dear Valued Customer,

    We will be performing server maintenance on Wednesday, February 26, 2025, from 22:00 - 23:00 EST. During this time, you will be unable to access the Videri Ops Portal or our mobile apps. Canvases will continue to function and display content as intended.

    We will notify you as soon as maintenance is completed.

    We apologize for any inconvenience this might cause. If you have any questions at all, please don’t hesitate to reach out to us at support@videri.com.

    Thank you for your patience and understanding during this time.

    Best regards,

    Videri Product Support

FEB26
NOTICE: Maintenance planned on VLE 3 production services
CompletedMaintenance30 minutes
  • Completed
    February 26, 2025 at 7:30 AMUTC
    Completed
    February 26, 2025 at 7:30 AMUTC
    Maintenance has completed successfully
  • In progress
    February 26, 2025 at 7:00 AMUTC
    In progress
    February 26, 2025 at 7:00 AMUTC
    Maintenance is now in progress
  • Planned
    February 26, 2025 at 7:00 AMUTC
    Planned
    February 26, 2025 at 7:00 AMUTC

    Dear Valued Customer,

    On Wed, Feb 26 2025, Videri services will be undergoing scheduled maintenance, starting 2:00 AM EST. We are scheduling the maintenance window for 30 minutes, but anticipate Videri Applications to be unavailable for only a few minutes.

    Canvases will not be affected and will continue to display scheduled content as intended.

    We will notify you as soon as the maintenance is completed. If you have any questions at all, please don’t hesitate to reach out to us.

    Thank you for your patience and understanding during this time.

FEB24
NOTICE: Maintenance planned on VLE production services
CompletedMaintenance1 hour
  • Completed
    February 24, 2025 at 7:00 AMUTC
    Completed
    February 24, 2025 at 7:00 AMUTC
    Maintenance has completed successfully
  • In progress
    February 24, 2025 at 6:00 AMUTC
    In progress
    February 24, 2025 at 6:00 AMUTC
    Maintenance is now in progress
  • Planned
    February 24, 2025 at 6:00 AMUTC
    Planned
    February 24, 2025 at 6:00 AMUTC

    Dear Valued Customer,

    We will be performing server maintenance on Monday, Feb 24 starting 01:00 AM EST. We are scheduling the maintenance window for 60 minutes, However, rest assured that the canvas will continue to function as expected during this maintenance.

    During this time, you will be able to access the Videri Ops Portal and our mobile apps, but the Ingestion service will not be available.

    We will notify you as soon as maintenance is completed.

    We apologize for any inconvenience this might cause. If you have any questions at all, please don’t hesitate to reach out to us at support@videri.com.

    Thank you for your patience and understanding during this time.

    Best regards,

    Videri Product Support.

FEB12
NOTICE: Maintenance planned on VLE3 production services
CompletedMaintenance45 minutes
  • Completed
    February 12, 2025 at 6:45 AMUTC
    Completed
    February 12, 2025 at 6:45 AMUTC
    Maintenance has completed successfully
  • In progress
    February 12, 2025 at 6:00 AMUTC
    In progress
    February 12, 2025 at 6:00 AMUTC
    Maintenance is now in progress
  • Planned
    February 12, 2025 at 6:00 AMUTC
    Planned
    February 12, 2025 at 6:00 AMUTC

    Dear Valued Customer,

    We will be performing server maintenance on Wednesday, February 12, 2025, from 1:00 - 1:45 EST. During this time, you will be unable to access the Videri Ops Portal or our mobile apps. Canvases will continue to function and display content as intended.

    We will notify you as soon as maintenance is completed.

    We apologize for any inconvenience this might cause. If you have any questions at all, please don’t hesitate to reach out to us at support@videri.com.

    Thank you for your patience and understanding during this time.

    Best regards,

    Videri Product Support

FEB5
NOTICE: Maintenance planned on VLE production services
CompletedMaintenance1 hour
  • Completed
    February 05, 2025 at 4:00 AMUTC
    Completed
    February 05, 2025 at 4:00 AMUTC
    Maintenance has completed successfully
  • In progress
    February 05, 2025 at 3:00 AMUTC
    In progress
    February 05, 2025 at 3:00 AMUTC
    Maintenance is now in progress
  • Planned
    February 05, 2025 at 3:00 AMUTC
    Planned
    February 05, 2025 at 3:00 AMUTC

    On February 4, 2025, Videri services will be undergoing scheduled maintenance, starting 22:00 EST. We are scheduling the maintenance window for 60 minutes, but anticipate Videri Applications to be unavailable for only a 10–15 minutes.

    Canvases will not be affected and will continue to display scheduled content as intended.

    We will notify you as soon as the maintenance is completed. If you have any questions at all, please don’t hesitate to reach out to us.

    Thank you for your patience and understanding during this time.

    Best regards,

    Videri Product Support

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